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Data Protection

Privacy Policy

Your privacy matters. Learn transparently how we collect, use, and safeguard your personal information at Pogy.

Last updated: March 2026

1. Legal Framework and Data Controller

Pogy is committed to respecting user and customer privacy. Personal data collected on this platform is processed in strict compliance with Moroccan Law No. 09-08 enacted by Dahir No. 1-09-15 regarding the protection of individuals with regard to personal data processing, under the oversight of the CNDP (National Commission for the Protection of Personal Data).

The data controller is Pogy, reachable via the contact channels listed at the bottom of this page.

2. Collected Information

When browsing our store and placing an order, we collect only information strictly necessary to fulfill the requested service:

  • Full name of the contact person or business owner
  • Moroccan phone number (required for order confirmation and courier delivery)
  • City and detailed shipping address for parcel dispatch
  • Business name or commercial establishment (optional)
  • Anonymous browsing metadata (anonymized IP address, device type, access logs)

3. Purposes of Processing

Collected personal data is processed solely for the following operational purposes:

  • Managing, validating, and dispatching your order of NFC review hardware
  • Transmitting shipping details to our delivery partner to route parcels to your address
  • Post-sales customer care, warranty handling, and returns management
  • Fraud prevention and bogus order screening in cash-on-delivery transactions

4. Data Sharing and Non-Sale Policy

Pogy maintains a strict policy: your personal data is NEVER sold, rented, or transferred to third parties for advertising or commercial marketing purposes.

Only authorized logistics providers essential to delivering your order receive your name, phone number, and address, strictly within the scope of their delivery mission.

5. Cookies and Tracking

Our website uses a minimal set of technical cookies strictly necessary for store operation (cart persistence, chosen language), plus the Meta (Facebook) Pixel, an advertising measurement tracker that tells us which ads lead to orders. None of this data is used for anything other than measuring the effectiveness of our campaigns.

You can block these trackers at any time through your browser settings or your Meta ad preferences: the store works exactly the same without them.

6. Your Rights (Law 09-08)

Pursuant to Moroccan Law 09-08, you retain the following rights regarding your personal information:

  • Right of access: verify whether your data is being processed and obtain a copy
  • Right of rectification: request corrections or updates to inaccurate records
  • Right of opposition: object, on legitimate grounds, to the processing of your data

7. Data Deletion Procedure (Meta / CNDP)

You have the right to request the complete and permanent deletion of any personal records maintained by Pogy.

To initiate data deletion, simply send us a message titled 'Data Deletion Request' including your order phone number:

  • Via WhatsApp: direct message to our support number
  • Via Email: direct message to our dedicated support email

✓ Your records will be permanently purged from our databases within 48 business hours.

8. Contact and Inquiries

For any inquiries regarding data protection or to exercise your rights, please reach out to our team via email or WhatsApp.